Leave a Comment | Posted by Bill Moran on March 10, 2010
By the title you probably expect something about listening to the Break Room. Sure, I’d love you to do that and do it often. However, what I mean is listen to the people you are speaking with. It’s easy to check e-mail, take a shit, watch TV all why talking to someone on the phone. We all do it and we all miss crucial nuggets in a conversation. Think about the time you told someone something really BIG and they respond with a half-hearted grunt. You heart sinks and you feel like a fool that you were all excited to tell the person your bit of “earth shattering” news, then you hear …the toilet flush.
I had a similar experience the other day. Jennae gave birth to our third son Jameson Brady Moran on Tuesday March 11th at 3:11 in the morning. We were excited, but concerned over his breathing. The medical professionals tried to reassure us, but we kept pointing out our concerns. Short story, he ended up in the NICU under an oxygen tent. We were calling close family members to update them on his status and to get some reassurance from the ones who will love him as much as we do.
Today’s cell phones are great, you can update social networking statuses, e-mail, watch TV and umm, oh yeah, make calls from them. Mine nearly exploded on Jameson’s birthday and the battery eventually died. I did not have my charger at the hospital, so to call another family member, I used Jennae’s phone.
The family member answered their phone thinking it was Jennae, because her cell number popped up on caller ID. I said, “No it’s Bill.” “Oh, hi Bill, I thought it was Jennae.” I said, “I am using her cell phone, because my batteries dead.” Family member, “DEAD!? WHAT?! DEAD? THE BABY IS DEAD” OH MY GOD! OH, OH, OH, I NEED TO SIT DOWN…WHAT…WHAT _ DEAD…” Finally I can get a word in edgewise and explain it’s my cell phone battery, not my son that is dead! Then I explain that Jameson was in NICU and the panic sets back in…it was like an SNL skit.
Jameson is doing much better and so is the family member who does not listen well. When I talked to the family member today, they told me that yesterdays exhibit of bad listening skills ruined their day. The person cancelled plans they were so shook up, all because they didn’t listen well. Pull your head out of your ass and listen, really listen…it could save you a lot of headaches.











